Privacy policy
Privacy Policy
At Victoria Wellington, we value the protection of your personal information. This policy explains what information may be collected when you use our online store, why it is used, and with whom it may be shared.
1. Information We Collect
When you visit our site, place an order, or contact us, we may collect certain information, including:
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Your name;
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Your delivery and billing address;
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Your email address;
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Your phone number;
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Information relating to your orders;
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Certain information necessary for processing payments;
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Your IP address and information about your device or browser;
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Certain information regarding your use of our site.
Payment information is processed by our payment service providers. We do not have access to your full payment card numbers.
2. Use of Your Information
We may use your personal information to:
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Process, prepare, and deliver your orders;
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Manage payments, returns, and refunds;
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Communicate with you regarding your order;
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Answer your questions and requests;
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Ensure the operation and security of our shop;
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Analyze and improve our site and services;
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Send you marketing communications when you have opted in to receive them or when permitted by law;
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Comply with our legal obligations.
3. Service Providers and Partners
To operate our store and provide our services, certain information may be shared with service providers when necessary.
This may include, in particular:
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Payment service providers;
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Carriers and logistics partners;
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Technology and hosting service providers;
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Analytics and measurement services;
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Advertising and marketing platforms, when these are used.
These providers process the information necessary to provide their services according to their own applicable obligations and policies.
We do not directly sell your personal information in exchange for money.
4. Advertising and Analytics
We may use analytics tools, cookies, and similar technologies to understand how our site is used, measure the effectiveness of our communications, and, where permitted, present more relevant advertisements.
In this context, certain information about your device, browser, or interaction with our site may be transmitted to our analytics providers or advertising partners.
5. Cookies
Our site uses cookies and similar technologies to ensure certain functionalities, remember preferences, analyze site usage, and support certain advertising or marketing activities.
Depending on your location and the options available on our site, you may be able to manage certain cookie preferences. You can also modify your browser settings, although blocking some cookies may affect certain site functionalities.
6. Information Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing our services, and complying with our legal, accounting, or regulatory obligations.
When retention is no longer necessary, information may be deleted or anonymized, subject to applicable legal obligations.
7. Your Choices and Rights
Depending on where you live and applicable laws, you may have certain rights regarding your personal information, including the right to request access to or correction of your information and, in certain circumstances, its deletion.
You can also unsubscribe from our marketing emails by using the unsubscribe link included in those communications.
For any request concerning your personal information, you can contact us at victoria.wellingtonsupport@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, services, or applicable legal requirements.
Contact Us
For any questions regarding this Privacy Policy or the processing of your personal information, please contact:
Victoria Wellington